All information about our delivery times can be found on this page:
- Delivery time starts from the day you place your order til the day our delivery agent makes the first delivery attempt.
- For orders containing both "Jumia Express" items and "Non Jumia Express" items, the delivery time charged to that order will be "Non Jumia Express" items.
- Working days are from Mondays to Fridays. Weekends and holidays are not included. For example, a Jumia Express order placed Monday for Douala will arrive the same week between Tuesday and Wednesday. The same order placed on Friday will arrive the following week between Monday and Tuesday.
Thanks for shopping on Jumia. All you need to know about our delivery timelines can be found right on this page:
The timelines quoted are business days - Monday to Friday only, excluding weekends. They vary depending on the delivery option chosen:
- Door Delivery: Delivery time starts from the day you place your order to the day one of our delivery associates makes a first attempt to deliver to you. Delivery will be attempted 3 times over 5 days (7.00 am to 5.30pm ) after which the item will be cancelled.
- Pick Up Station: Delivery time starts from the day you place your order to when you receive the first SMS to pick up your order from our pickup station. Ensure you pickup your item within 5 days, otherwise it will be cancelled.
Jumia Express: Products are stored in the Jumia Warehouse which ensures they are shipped quicker. To find out more about Jumia Express, click here.
Standard Shipping: Products are held in stock with sellers and shipped once received at our warehouse.